Shipping Policy

AgroNursery West Bengal
Last updated: [Insert Date]

We take great care in delivering healthy plants and products to your doorstep. Please read our Shipping Policy to understand how and when we ship your orders.

1. Shipping Locations

We currently ship across India. Delivery may not be available in remote or restricted areas—please contact us before placing an order if you are unsure.

2. Order Processing Time

  • All orders are processed within 2–4 business days of payment confirmation.
  • Live plant orders are carefully packed to ensure safety during transit.
  • Orders placed on Sundays or public holidays will be processed the next working day.

3. Delivery Time

  • Delivery usually takes 5–10 business days, depending on your location.
  • Rural or remote areas may take a few extra days.
  • We use reliable courier and logistics partners to ensure timely and safe delivery.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order weight.
  • Some promotional offers may include free shipping—please check our homepage or social media for updates.

5. Packaging

  • All plants are packed with protective materials and moisture-retaining media to ensure they arrive in healthy condition.
  • Non-plant items like fertilizers are securely packed to avoid leakage or breakage.

6. Delivery Issues

  • In case of delays, damages, or non-delivery, please contact us within 24 hours of receiving or expecting the order.
  • If the package is visibly damaged at the time of delivery, please take photos and refuse to accept it if necessary.

7. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp.
  • You can track your order status using the provided tracking link.

8. Incorrect Address / Failed Delivery

  • Please ensure that your shipping address and phone number are correct at checkout.
  • If a delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.

Contact Us

If you have any questions about shipping, feel free to contact us:

📧 Email: agronurserywestbengal@gmail.com
📞 Phone/WhatsApp: +91 76792 98806
📍 Address: North 24 Parganas, West Bengal